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    Frequently asked questions

    1. What types of oils do you offer?

    We provide a range of high-quality oils, including:

    • Car Engine Oil: 0W20, 0W30, 0W40, 5W30, 5W40, 15W50, 20W50
    • Truck & Heavy Duty Oil: 15W50, 20W50, SAE 50
    • Transmission Oil: ATF Dexron VI, ATF Dex III
    • Motorcycle Oil: 10W40 4T
    2. How do I choose the right oil for my vehicle?

    You can check your vehicle's manual for the recommended oil specifications or contact us for expert advice on selecting the best oil for your engine.

    3. Do you offer shipping?

    Yes, we ship across Egypt. Shipping times depend on your location but usually take 4-5 days.

    4. Can I return a product?

    Returns are accepted within 2 days of receiving your order, provided the product is sealed and unopened, as it is engine oil.

    5. How do I place an order?

    Simply browse our products, add the items to your cart, and proceed to checkout. You can choose your preferred payment and shipping method.

    6. What payment methods do you accept?

    We offer multiple payment options for your convenience, including:

    • ValU
    • Aman
    • Souhoola
    • Mobile Wallets
    • Credit/Debit Cards
    • Cash on Delivery (COD)
    7. Do you offer bulk or wholesale orders?

    Yes! If you’re interested in bulk purchases or wholesale pricing, please contact us for special rates.

    8. How can I track my order?

    Once your order is shipped, you will receive a tracking number via email or SMS to monitor the delivery status.

    9. How can I contact customer support?

    You can reach out to us via email, phone, or WhatsApp for any inquiries or assistance.